**Special Note ~~ Due to Covid-19 Pandemic, we had to suspend our return policy until further notice. At this time we are unable to accept returned merchandise. Thank you so much for understanding. Stay healthy and safe.** 

Having a little buyer's remorse? Or if there was an issue with an item you ordered from our online platform,  you may return it for a full refund within 14 days.

To receive a refund first contact for a ‘Return Authorization’, then ship the product to:

The Balm Shop & Co. 
P.O. BOX  4243

Torrance CA, 90510

Upon receipt of your return, a credit will be issued within 30 days. Original shipping charges are refunded if the return is a result of our error.

For products purchased from one of our resellers (stockists) (boutiques, wellness spas): contact the store or reseller directly.


Ways to Shop


Beauty Maven Collective

  • @balmshopco
  • @balmshopco
  • @balmshopco

Sign up to join our community of adventurous beauty connoisseurs who love all things beauty, and get access to exclusive monthly promotions, tips and event information

Handmade with          in California

©2020 The Balm Shop, LLC.  (424) 265-2256 All Rights Reserved.           Terms of Service         Privacy